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Category: Care Manager Information

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January 9, 2023 Alexa Aiello Care Manager Information, Member, NewsLeave a Comment on NEW Customer Service Center

NEW Customer Service Center

A New and Better Way to Contact LIFEPlan! 1-855-572-2669 (1-855-LPCCONY) or questions@lifeplanccony.com The LIFEPlan Customer Service Center provides direct, live access via phone and email to LIFEPlan professionals to resolve concerns and questions, provide information, and connect you to the…

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October 13, 2022 Alexa Aiello Care Manager InformationLeave a Comment on Celebrating National Case Management Week

Celebrating National Case Management Week

LIFEPlan CCO Recognizes Care Managers We are pleased to recognize and celebrate our Care Managers during Case Management Week (October 9 -October 15). As Care Managers, you play a critical role in ensuring each member gets to live their most…

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October 5, 2021 Alexa Aiello Care Manager Information, EducationLeave a Comment on Relationship Building Tips for Care Managers

Relationship Building Tips for Care Managers

Thoughts from the People They Support LIFEPlan recently hosted a webinar with representatives of our leadership team to discuss the importance of building a strong relationship with Care Managers.   Mary Beth Redmond, Senior VP of Care Management, opened the discussion saying, Tonight, we…

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September 23, 2021 Alexa Aiello Care Manager Information, EducationLeave a Comment on Communicating with Your Care Manager

Communicating with Your Care Manager

Tips to Build Better Relationships When we ask LIFEPlan members what they value most in their Care Manager relationship, the answer is almost always good communication. Knowing when and how to connect, as well as how often, can be the…

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September 15, 2021 Alexa Aiello Care Manager Information, EducationLeave a Comment on Building Relationships with Your Support Staff

Building Relationships with Your Support Staff

Support and Respect Developing a mutual respect for each other. That’s where Brendan and his job coach Minh’s relationship started almost three years ago. Then came trust. Now Minh says she can’t keep up with him!  Hudson Valley resident and LIFEPlan member Brendan…

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August 4, 2021 Alexa Aiello Care Manager InformationLeave a Comment on Care Management Basics

Care Management Basics

Care Management Services At LIFEPlan CCO, we believe that every person has the right to define the life you want to live. With enrollment in LIFEPlan Care Management, people with intellectual and development disabilities (IDD) get help finding, coordinating, and…

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August 4, 2021 Alexa Aiello Care Manager InformationLeave a Comment on How Care Coordination Works

How Care Coordination Works

Help for Families with Disabilities Are you a person, or a family member of a person, who has been diagnosed with a developmental disability? A large network of nonprofit service agencies, including Care Coordination Organizations (CCO) offer programs, support, and…

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June 21, 2021 Alexa Aiello Care Manager Information, EducationLeave a Comment on Navigating Disability Services with Care Managers Help

Navigating Disability Services with Care Managers Help

The Person-Centered Planning Process Care Managers assist with a person-centered planning process to document how and where someone wants to live. This leads to securing services that help that person move toward a life of meaning and productivity.  To access…

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