Improved care coordination services available for those with disabilities

Seven approved Care Coordination Organizations (CCOs) will begin providing improved People First Care Coordination to residents of New York with intellectual and developmental disabilities (I/DD).

This has taken place under the state Department of Health’s Health Home Care Management program in partnership with the Office for People With Developmental Disabilities (OPWDD).

LIFEPlan CCO, one of the seven approved CCOs, is a partnership of more than 72 local, non-profit organizations serving 38 counties throughout the Central, Northern, Southern Tier, Hudson Valley and Capital regions of New York. The organization is expected to serve more than 17,000 people and to employ approximately 600 professional staff, including over 500 care managers.

“This new system will revolutionize the way individuals with disabilities will receive care coordination services,” said Nick Cappoletti, CEO of LIFEPlan CCO. “Under CCOs, individuals will now receive one single comprehensive and holistic plan with a greater focus on outcomes, measuring the real, positive impact they have on individuals’ lives. Supports, services and even outside services will be combined for better visibility to the patient, family, caregiver and health care provider. The overall well-being of individuals with disabilities now holds significant weight in their care.”

Cappoletti has a child with a disability, which gives him a unique perspective as the leader of a CCO.

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