Members & Families

Connecting People to Services They Need

One of seven New York State Care Coordination Organizations initiated in 2018, LIFEPlan CCO NY is centered on one goal – connecting people to the complete spectrum of services they need to live full, meaningful lives.

LIFEPlan offers three primary services to people with intellectual and development disabilities in New York State.

Care Connection provides eligibility and enrollment support. Care Connection Specialists help potential members access and understand what is needed to become eligible for disability services, walking you through every step of the way.

Care Coordination is the ongoing oversite and management of disability, health, and wellness services for LIFEPlan members. Each member chooses a Care Manager who takes an active role in supporting, planning for, and connecting to the services chosen.

Member Engagement is dedicated to providing education, connection and advocacy through direct outreach, events, e-news, our website, and social media, and via the Member & Family Advisory Council, LIFEPlan self-advocates, parents and caregivers who volunteer to be voice of LIFEPlan members.