Mga Ugnayan ng Miyembro
LIFEPlan Member Relations expands the reach of Care Management to support Members and families by connecting them to support, education, and advocacy opportunities to enrich and improve their lives.
Member Enews
A monthly Enews is filled with timely information about forums, Member Relations initiatives, and helpful resources like the Knowledge Center and Disability Services NY Directory. Sign up here.
Mga Forum ng Miyembro at Pamilya
Forums are held monthly on topics of interest to Members, families, and others in the IDD community. Popular topics include benefits, guardianship, enrollment and eligibility, life transitions, and future planning. LIFEPlan Members are notified of upcoming forums via the Member Enews.
New Member Enews
This Enews is designed to meet the interests of those new to Care Management. Basic information is provided each month, and access to helpful resources that explain the Care Management process and other aspects of receiving OPWDD services. New Members to LIFEPlan receive this email for the first six months of membership.
New Member Orientation
New Members are invited to attend a bi-monthly orientation meeting, held virtually, to learn basic information about Care Management and LIFEPlan. It is also where New Members can ask questions.
Liaison Drop-In Sessions
Member Relations hosts bi-monthly, one-hour online Drop-in Sessions. Liaisons are parents or caregivers of LIFEPlan members who understand the journey and can share in your experience. Take advantage of this opportunity to share thoughts, ask questions, and find resources.
Self-Advocates Group Meetings
Self-Advocates who are members receiving services from LIFEPlan are invited to attend monthly meetings to be a part of the LIFEPlan Self-Advocates’ community. Do you want to meet other LIFEPlan members like you and make some new friends? Let’s share resources, discuss concerns, compare notes, and support each other virtually. Bring your thoughts and ideas to an introductory meeting.
Member Support
Members are supported throughout their journey by numerous Member Relations programs. Working alongside care management teams, Member Relations offers a Member and Family Advisory Council, connection to resources, and peer support to address barriers or concerns experienced by Members and their families.
Member and Family Advisory Council (MFAC)
Ang Member and Family Advisory Council (MFAC) ay binubuo ng mga miyembro ng LIFEPlan CCO at mga pamilya na nagsisilbing boses ng mga miyembro. Nag-aalok ang MFAC ng isang forum upang magbahagi ng mga ideya sa mga paksang mahalaga sa aming mga miyembro, magbigay ng input, at mag-alok ng kanilang mga karanasan at natatanging pananaw upang mapahusay ang mga patakaran at pagbuo ng programa na nakakaapekto sa pangangalaga at mga serbisyong natatanggap ng mga miyembro.
Ang MFAC ay nagsisilbi upang:
- Seek and learn from the Member
and family perspective - Itaguyod ang isang kultura ng pangangalagang nakasentro sa tao
- Gabayan ang pagbuo ng patakaran at programa sa pamamagitan ng pakikipagtulungan upang mapabuti ang mga kasanayan
- Pagbutihin ang paghahatid ng mga de-kalidad na serbisyo
Mga Tagapag-ugnay ng Relasyon ng Miyembro
Liaisons are a point of contact for LIFEPlan Members and families when you need another person to listen and guide you to answers. As a team member of the Member Relations department, the Liaison is also a LIFEPlan Member or family member caring for a loved one with a disability. Members are encouraged to contact Member Relations with questions and concerns, or for support. As a parent or caregiver, Liaisons understand the journey and are ready to help.