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May 16, 2023 Kimberly MacLeod ProvidersLeave a Comment on Timely Updates as PHE Ends

Timely Updates as PHE Ends

On January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the ways we have been able to work together and communicate…

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May 11, 2023 Melenie Acosta News, ProvidersLeave a Comment on May Provider Webinar

May Provider Webinar

CCO ENROLLMENT, SERVICE AUTHORIZATIONS, AND PHE ENDING Tuesday, May 23 | 3-4:30 p.m. Please join us as we provide updates on the unwinding PHE flexibilities and resuming Medicaid recertifications. We will also cover the steps to enrolling in a CCO,…

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May 10, 2023 Kimberly MacLeod NewsLeave a Comment on Communication Changes for Members

Communication Changes for Members

The COVID-19 Public Health Emergency (PHE) has ended, which means how LIFEPlan works and communicates with Members will change. So here is some important information to know. Changes to Telehealth Starting May 11, 2023, Members will be required to meet…

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April 26, 2023 Kimberly MacLeod StoriesLeave a Comment on Living the self-direction dream

Living the self-direction dream

Member shines on radio show Tune into Froggy 97, a radio station out of Watertown, NY, and you may hear Garth Brooks singing “Beaches of Cheyenne.” Or you may hear LIFEPlan Member Cheyenne Stanley, who is using self-direction to live…

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April 20, 2023 Kimberly MacLeod ProvidersLeave a Comment on Service Authorization Requests

Service Authorization Requests

How are service authorization requests handled? All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a service can be rendered. How are services authorized? Services are…

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April 20, 2023 Kimberly MacLeod ProvidersLeave a Comment on CCO Enrollment Process

CCO Enrollment Process

Have questions about the CCO enrollment process? Provider agencies are one of several referral sources for CCO services. Here is information to share when speaking with potential members. Begin at the Front Door All applicants must start by going through…

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April 17, 2023 Alexa Aiello EventsLeave a Comment on Keep Your Medicaid Benefits Intact

Mantenha os seus Benefícios Medicaid Intacto

Learn about Medicaid Recertification Join the Member and Family Forum on Medicaid Recertification Tuesday, May 23, from 6 to 7 p.m.  Register Now Members of LIFEPlan have Medicaid insurance, which allows them to qualify for disability services. All Members are…

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April 17, 2023 Kimberly MacLeod NewsLeave a Comment on Celebrating National Volunteer Week

Celebrating National Volunteer Week

Thank you to staff who volunteer “The gift of service leads to a life of love.” – Mary White Many staff members volunteer in various capacities to make a difference in the lives of others. We want to spotlight a…

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April 11, 2023 Alexa Aiello EventsLeave a Comment on May New Member Orientation

May New Member Orientation

Welcome New Members! Join the New Member Orientation on May 10, 2023 at 7pm virtually! New members and their families can attend to learn what to expect in the first 90 days of Care Management services. Topics include: What to Expect in the First…

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April 10, 2023 Alexa Aiello ProvidersLeave a Comment on April Provider Webinar

April Provider Webinar

The Life Plan Development Process Tuesday, April 25, 2023 | 3-4:30 p.m. The life plan represents a comprehensive living document created as the result of a person-centered planning process directed by the member, with assistance, as needed by a representative(s)…

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