Gestion des incidents et rapports du centre de justice
When an incident is reported to a Care Manager, they are trained to contact the CCO’s Incident Management Department as soon as possible to ensure immediate protections are implemented for the member. If the Care Manager is the first party to discover an incident or allegation that occurred in a certified setting, Incident Management will direct the Care Manager to make the initial report to the Justice Center.
Une fois le rapport accepté par le centre de justice, le département de gestion des incidents informera l'établissement agréé du membre afin d'assurer une protection immédiate et de l'informer de l'allégation. Si un prestataire signale un incident au centre de justice, cette information doit être communiquée au gestionnaire de soins pour qu'il assure le suivi auprès du service de gestion des incidents de l'OCC.
En savoir plus sur la gestion des incidents par LIFEPlan.
Les membres de la classe Willowbrook et la CMOR
During the Public Health Emergency (PHE), the Care Management Observation Report (CMOR) requirements were waived to protect Willowbrook Class Members from exposure to COVID-19. This flexibility ended on November 11, 2023, and Care Managers must complete the CMOR twice a year. One of the two CMORs must be completed with the member’s representative from the Consumer Advisory Board (CAB), if applicable. If concerns are noted during a CMOR observation, the Care Manager is required to follow up until the concern is resolved. Please keep in mind that these are the requirements of the Willowbrook Permanent Injunction and cannot be waived or circumvented. We ask that Providers work with the Care Management team to ensure follow-up occurs promptly.
En savoir plus sur la CMOR.