Care Management Services
At LIFEPlan CCO, we believe that every person should have the right to define the life you want to live.
With enrollment in LIFEPlan Care Management, people with intellectual and development disabilities (IDD) get help finding, coordinating, and accessing the services they need.
Through close, personal support, Care Managers coordinate healthcare, personal services and social supports, disease-related care for chronic conditions, and access to preventative care. Care Management services are provided with sensitivity to cultural and language preferences.
Comprehensive Care Management – planning, coordinating and managing a network of providers who offer the needed supports and services.
Person and Family Support – communication and educational support to enhance a full and healthy life
Care Coordination and Health Promotion – coordinating health and wellness services to promote optimal health
Referral to Community Supports – educating and connecting members to community opportunities
Comprehensive Transitional Care – managing plans and details during important life transitions, including medical care
Health Information Technology to link services – records are maintained using data systems to track decisions and progress
The Care Manager
The Care Manager assists members in many aspects of life, including planning for IDD services, helping to maintain services such as Medicaid, SSI, and other social services, assisting with healthcare and medical appointments, self-direction and any services identified in your Life Plan. Care Managers stay in contact with a regular schedule of meetings each quarter (depending on the level of service chosen), and members who contact their Care Manager can expect to hear back from them within 48 hours, except in an emergency.
The Life Plan
The Life Plan is a tool created to guide choices and coordinate services across systems, created by the Care Manager and the person with I/DD, along with their natural supports such as parents, siblings and other caregivers. The Life Plan takes a personalized, comprehensive look at needs, wants, preferences, and strengths. When complete, the Life Plan guides delivery of developmental disability, medical and behavioral health services, and is regularly reviewed by you and your Care Manager.
OPWDD services support a range of basic and enhanced needs, including residential, clinical employment, community habilitation, day habilitation, and respite services. Persons with intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome and other neurological impairments can apply to receive OPWDD funded services, which are delivered directly and through a network of approximately 500 nonprofit service providing agencies.