Care Management Services

At LIFEPlan CCO, we believe that every person should have the right to define the life you want to live.

That’s why people with intellectual and developmental disabilities (IDD) who enroll in LIFEPlan Care Management get help finding, coordinating, and accessing the services they need.

Through close, personal support, Care Managers coordinate healthcare, personal services, social supports, disease-related care for chronic conditions, and access to preventative care. Care Management services are provided with sensitivity to cultural and language preferences.

Are you new to LIFEPlan?

Join the New Member Orientation virtually.

  • What to expect in the first three months
  • Life Plan development
  • HCBS waiver application
  • More!

Joining is easy! Just click here.

Care Management Core Services

Comprehensive Care Management

Planning, coordinating, and managing a network of providers who offer the needed supports and services.

Person and Family Support

Communication and educational support to enhance a full and healthy life.

Care Coordination and
Health Promotion

Coordinating health and wellness services to promote optimal health.

Referral to Community Supports

Educating and connecting Members to community opportunities.

Comprehensive Transitional Care

Managing plans and details during important life transitions, including medical care.

Health Information Technology
to link services

Records are maintained using data systems to track decisions and progress.

The Care Manager

The Care Manager helps Members in many aspects of life, including planning for IDD services, maintaining services such as Medicaid, SSI, and other social services, assisting with healthcare and medical appointments, self-direction, and any services identified in your Life Plan. Care Managers stay in contact with a regular schedule of meetings each quarter (depending on the level of service chosen). Members who contact their Care Manager can expect to hear back from them within 48 hours, except in an emergency.

The Life Plan

The Life Plan is a tool that guides choices and coordinates services across systems. The Care Manager and the person with IDD create the Life Plan with natural supports such as parents, siblings, and other caregivers. The Life Plan takes a personalized, comprehensive look at needs, wants, preferences, and strengths. When complete, the Life Plan guides the delivery of developmental disability, medical, and behavioral health services. It is regularly reviewed by you and your Care Manager.

OPWDD Services

OPWDD services support a range of basic and enhanced needs, including residential, employment, community habilitation, day habilitation, and respite services. Persons with intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments can apply to receive OPWDD-funded services. These services are delivered directly and through a network of approximately 500 nonprofit service-providing agencies