Leadership Team Leadership Team Nick Cappoletti Chief Executive Officer Jaime Madden, LCSW Chief Operating Officer John Von Ahn Executive Vice President and General Counsel Dean Johnston Chief Administrative Officer Nate Enders Chief Information Officer Lauren Johnson-Albaroni Senior Vice President of Quality Assurance, Corporate Compliance & Risk Management Beth Peterson, LMSW Senior Vice President of Policy and Planning Mary Beth Redmond Senior Vice President of Care Management Jean Jacobson Vice President of Clinical Services Lori Kearsing Vice President of Strategic Initiatives Baturu Mboge Vice President of Learning and Development Fran Burnham Regional Vice President of Care Management – Mohawk Valley and North Country Karen Santy Regional Vice President of Care Management- Central New York and Southern Tier Shannon Hunter Regional Vice President of Care Management - Hudson Valley Kathryn Greif Regional Vice President of Care Management - Capital JoAnne Brown Vice President of Revenue Cycle Jim Carhart Vice President of Data Engineering and Security Pamela Rice Vice President of Member Relations Denise Van Dyne Vice President of Human Resources Cordelia Nervi Vice President of Health Information Technology and Analytics