Leadership Team
Nick Cappoletti
Chief Executive Officer
Jaime Madden, LCSW
Chief Operating Officer
John Von Ahn
Executive Vice President and General Counsel
Dean Johnston
Chief Administrative Officer
Gerard Joseph
Chief Financial Officer
Nate Enders
Chief Information Officer
Lauren Johnson-Albaroni
Senior Vice President of Quality Assurance, Corporate Compliance & Risk Management
Beth Peterson, LMSW
Senior Vice President of Policy and Planning
Mary Beth Redmond
Senior Vice President of Care Management
Jean Jacobson
Vice President of Clinical Services
Lori Kearsing
Vice President of Strategic Initiatives
Baturu Mboge
Vice President of Learning and Development
Fran Burnham
Regional Vice President of Care Management – Mohawk Valley and North Country
Karen Santy
Regional Vice President of Care Management- Central New York and Southern Tier
Shannon Hunter
Regional Vice President of Care Management - Hudson Valley
Kathryn Greif
Regional Vice President of Care Management - Capital
JoAnne Brown
Vice President of Revenue Cycle
Jim Carhart
Vice President of Data Engineering and Security
Pamela Rice
Vice President of Member Relations
Janelle Fields
Vice President of Marketing
Denise Van Dyne
Vice President of Human Resources
Cordelia Nervi
Vice President of Health Information Technology and Analytics