Leadership Team

Nick Cappoletti
Chief Executive Officer
Jaime Madden
Chief Operating Officer
Dean Johnston
Chief Administrative Officer
John Von Ahn
Executive Vice President and General Counsel
Mary Beth Redmond
Senior Vice President of Care Management
Lauren Johnson-Albaroni
Senior Vice President of Quality Assurance, Corporate Compliance & Risk Management
Fran Burnham
Regional Vice President of Care Management, Mohawk Valley & North Country
Karen Santy
Regional Vice President of Care Management, Central New York & Southern Tier
Kathryn Greif
Regional Vice President of Care Management, Capital
Shannon Hunter
Regional Vice President of Care Management, Hudson Valley
Jean Jacobson, Ph.D.
Vice President of Clinical Services
Lori Kearsing
Vice President of Strategic Initiatives
Pam Rice
Vice President of Member Relations
Denise Van Dyne
Vice President of Human Resources
Janelle Fields
Vice President of Marketing