LIFEPlan CCO NY is a parent-led Care Coordination Organization serving a 38-county region in New York State. With our size and experience – and a personal touch – we’re connecting our members to the support they need to live full, meaningful lives.

Talk to us today to learn how we can help you achieve your plan for life.

Our leadership and many of our team members have children with intellectual and developmental disabilities, allowing us to uniquely understand what our members are going through. It’s what makes us so dedicated to ensuring that every child, every adult and every family receives the care they deserve.

It’s also why we’re so committed to maintaining continuity of care for individuals and their families. Using a local approach and partnering with existing Medicaid Service Coordination (MSC) providers that align with our values, we continue to offer choice and stability in the midst of a changing system.

LIFEPlan CCO is the only parent-led CCO in New York State. Nick Cappoletti, CEO, has a child with a disability.

“Every person deserves the opportunity to lead a full and meaningful life. Every family deserves the peace of mind that their loved one will be cared for now and when they can no longer take care of them. That is my commitment to my son and family, and that is our commitment to you and your family.” – Nick Cappoletti


As a parent of a child with a disability, Nick Cappoletti has a unique perspective on the needs of our members. Based on experience caring for his son Mark, he is dedicated to promoting choice and full community participation for individuals through all phases of life, from birth to adulthood.

Prior to leading LIFEPlan, Nick served as Executive Director of Advocates Inc., a Syracuse-based agency providing supports and services for people with intellectual and developmental disabilities. Before that he was an executive with the IBM Corp. He is a graduate of Le Moyne College and has an MBA from Syracuse University’s Martin J. Whitman School of Management.


Our Core Values

Person-Centered Services and Supports
Focusing on each person and their vision of what he or she would like to do and accomplish in the future.
Community Inclusion and Participation
Providing assistance to people looking for volunteer or job opportunities or overall involvement in their community.
Independence and
Educating people about resources and services for their individual needs, and empowering them to pursue interests that lend to those needs.

Our Leadership Team

Nick Cappoletti
Chief Executive Officer
Dean Johnston
Chief Financial Officer
Carleen Stewart
Vice President, Operations
Lori Kearsing
Vice President, Administration
James Carhart
Vice President, Information Services
Sharon Zysk
Director, Training
Molly Garner
Director, Human Resources
Maria Cappoletti
Director, Program Development and Operations
Christine Lenney
Regional Vice President, Care Management, Capital and North Country
Mary Beth Redmond
Senior Vice President, Care Management
Lisa Hayes
Regional Vice President, Care Management, Hudson Valley
Anne Seepersaud
Regional Vice President, Care Management, Southern Tier
Fran Burnham
Regional Vice President, Care Management, Mohawk Valley
Janelle Fields
Director, Member Engagement