SPECIFICS ON THE INCIDENT MANAGEMENT PROCESS FOR CARE MANAGERS When a Care Manager is notified of an incident, they need specific details to report the incident to the CCO’s Incident Management Department. Date of the incident or approximate date Allegation…
Continue ReadingOn January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the ways we have been able to work together and communicate…
Continue ReadingHow are service authorization requests handled? All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a service can be rendered. How are services authorized? Services are…
Continue ReadingHave questions about the CCO enrollment process? Provider agencies are one of several referral sources for CCO services. Here is information to share when speaking with potential members. Begin at the Front Door All applicants must start by going through…
Continue ReadingThe Life Plan The life plan represents a comprehensive living document created as the result of a person-centered planning process directed by the member, with assistance, as needed by a representative(s) identified by the member and in collaboration with the…
Continue ReadingJuly 26, 2020 marks the 30th anniversary of the Americans with Disabilities Act (ADA), legislation designed to protect the civil rights of people with disabilities in our county. Independent Living, Inc. and the New York Association on Independent Living (NYAIL)…
Continue ReadingWe are proud to partner with Richmond Community Services! Richmond Community Services has been providing quality, individualized services for more than 80 years in Westchester County. Richmond’s mission is to provide supports to children and adults with developmental disabilities to…
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