Learn about the updated Certified Residential Opportunity Process Before referring a person to a Certified Residential Opportunity (CRO), the Care Manager must fully explore with a Member, their family, and […]
Continue ReadingSPECIFICS ON THE INCIDENT MANAGEMENT PROCESS FOR CARE MANAGERS When a Care Manager is notified of an incident, they need specific details to report the incident to the CCO’s Incident […]
Continue ReadingOn January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the […]
Continue ReadingHow are service authorization requests handled? All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a […]
Continue ReadingHave questions about the CCO enrollment process? Provider agencies are one of several referral sources for CCO services. Here is information to share when speaking with potential members. Begin at […]
Continue ReadingThe Life Plan The life plan represents a comprehensive living document created as the result of a person-centered planning process directed by the member, with assistance, as needed by a […]
Continue ReadingJuly 26, 2020 marks the 30th anniversary of the Americans with Disabilities Act (ADA), legislation designed to protect the civil rights of people with disabilities in our county. Independent Living, […]
Continue ReadingWe are proud to partner with Richmond Community Services! Richmond Community Services has been providing quality, individualized services for more than 80 years in Westchester County. Richmond’s mission is to […]
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