115 NYHER Waiver Update
Social Care Networks will be responsible for coordinating the delivery of Health-Related Social Need (HRSN) services to Medicaid members.
Continue Reading
CCO Enrollment Process
The Care Connection team supports prospective members and families during each step of the enrollment process.
Continue Reading
Know the Clinical Team
LIFEPlan has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.
Continue Reading
Provider Reminders
Two timely reminders for Providers about Incident Management when reporting to the Justice Center and CMOR requirements with Willowbrook Class Members.
Continue Reading
CAS/CANS Requirement for the SART
To start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.
Continue Reading
The Customer Service Center and Consents
We have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).
Continue Reading
Documentation Needed from Providers
It is a Care Manager’s responsibility to ensure a Member's electronic health record is complete and accurate.
Continue Reading
UNDERSTAND LINK TO BETTER HEALTH
The Link to Better Health program helps eligible individuals receive 90 days of free support to connect with healthcare services.
Continue Reading
Help Make Waiver Amendment Equitable for People with IDD
The New York Health Equity Reform (NYHER) 1115 Waiver Amendment is effective until March 31, 2027, when the existing 1115 Waiver expires.
Continue Reading
Family Support Services
Family Support Services is a resource available to families to enhance their ability to provide in-home care to their loved ones with IDD.
Continue Reading