Provider Relations Team
The Provider Relations team is focused on building positive relationships with our Provider Partners. Each director is a regionally based and an experienced relationship manager. They work with Providers to positively impact the delivery of high-quality, person-centered services for Members.
The Provider Relations team works with key leadership at provider agencies to:
- Promote proactive communication, including regular connections with Care Management
- Identify service gaps
- Promote provider programs and services
- Explore ways to collectively support Members and their families
- Advocate with one voice
- Share your ideas!
Provider Relations News and Events
September 16, 2025
PROVIDER EDUCATIONAL WEBINARS
Providers: Please join us for educational webinars to provide you a deeper understanding of IDD best practices.
Provider Resources
Quick reference tools to assist provider agency professionals in their work with Care Managers and Members.
Explore our large database of services and organizations designed to support the disability community. Whether you need healthcare, housing, education, or service opportunities, we provide information to help you find the right support.
Care Coordination Organization Health Homes
Meet the Directors of Provider Relations
Karen Hoffman
(315) 930-4502
Anne Seepersaud
(607) 214-0618
Nadira Bryan
(914) 359-4588
Provider Coverage Map
