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Category: Providers

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Care Manager speaking to caregiver.

September 3, 2024 Alexa Aiello News, ProvidersLeave a Comment on 115 NYHER Waiver Update

115 NYHER Waiver Update

Social Care Networks will be responsible for coordinating the delivery of Health-Related Social Need (HRSN) services to Medicaid members.

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A women in professional dress sits at a desk before a laptop.

September 3, 2024 Alexa Aiello News, ProvidersLeave a Comment on CCO Enrollment Process

CCO Enrollment Process

The Care Connection team supports prospective members and families during each step of the enrollment process.

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Know the Clinical Team: A closeup of a stethoscope and a laptop computer.

July 26, 2024 Alexa Aiello News, ProvidersLeave a Comment on Know the Clinical Team

Know the Clinical Team

LIFEPlan has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.

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Provider Reminders: A clock appears against a yellow background.

July 26, 2024 LIFEPlan CCO NY News, ProvidersLeave a Comment on Provider Reminders

Provider Reminders

Two timely reminders for Providers about Incident Management when reporting to the Justice Center and CMOR requirements with Willowbrook Class Members.

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A young person with a purple shirt smiles, sitting in a wheelchair

June 19, 2024 Alexa Aiello Providers, NewsLeave a Comment on CAS/CANS Requirement for the SART

CAS/CANS Requirement for the SART

To start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.

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Call center, service center image

June 19, 2024 Alexa Aiello News, ProvidersLeave a Comment on The Customer Service Center and Consents

The Customer Service Center and Consents

We have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).

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Documentation Needed from Providers: A woman's fingers are seen typing on a laptop.

May 13, 2024 Alexa Aiello ProvidersLeave a Comment on Documentation Needed from Providers

Documentation Needed from Providers

It is a Care Manager’s responsibility to ensure a Member's electronic health record is complete and accurate.

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Understand Link to Better Health: A woman helps a young man in a wheelchair.

April 10, 2024 Alexa Aiello News, ProvidersLeave a Comment on UNDERSTAND LINK TO BETTER HEALTH

UNDERSTAND LINK TO BETTER HEALTH

The Link to Better Health program helps eligible individuals receive 90 days of free support to connect with healthcare services.

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March 14, 2024 Alexa Aiello News, ProvidersLeave a Comment on Help Make Waiver Amendment Equitable for People with IDD

Help Make Waiver Amendment Equitable for People with IDD

The New York Health Equity Reform (NYHER) 1115 Waiver Amendment is effective until March 31, 2027, when the existing 1115 Waiver expires.

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A mother, a son with a disability and a father poses for a selfie outside in the wind.

March 14, 2024 Alexa Aiello Providers, NewsLeave a Comment on Family Support Services

Family Support Services

Family Support Services is a resource available to families to enhance their ability to provide in-home care to their loved ones with IDD.

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