New to Care Management?
The Member Relations Team can help!
We understand that the journey to finding services can be overwhelming. It may be difficult to know where to begin. The Member Relations Team can help you in addition to the help you receive from your Care Manager.
The Member Relations team is available to connect you to resources, supports, education, and advocacy to enrich and improve your life.
Get Started
New Member Orientation
Attend orientation meetings held online specially for new Members. Learn basic information about Care Management and get answers to your questions.
New Member Enews
This newsletter is delivered to you monthly for the first six months of your Care Management journey. Information is broken down for you to better understand along with helpful resources that explain the Care Management process and other aspects of receiving OPWDD and other various community-based services.
Events
Member and Family Forums
Forums are held monthly on topics of interest for Members, families, and others in the intellectual and developmental community. Popular topics include benefits, guardianship, enrollment and eligibility, transitions, and future planning.
Liaison Drop-In Sessions
Connect with Member Relations Liaisons in a one-hour Drop-In Session. Liaisons are parents or caregivers of Members who understand your journey and can share in your experience. Take advantage of this opportunity to share thoughts, ask questions, find resources, and connect with experts.