Provider Educational Webinars
Providers: Please join us for educational webinars to provide you a deeper understanding of IDD best practices.
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DISABILITY SERVICES NY PROVIDER DIRECTORY
Accessibility Survey We appreciate your help with keeping our Community Resource Tool (CRT) accurate and up to date. The CRT receives hundreds of visits each month and has become a trusted resource for information on specialized IDD supports and…
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NEW ENROLLMENT CARE MANAGER
What to Expect in the First 90 Days To help streamline the new member experience, LIFEPlan has recently implemented a targeted allocation of Care Management tasks within an identified group of Care Managers to focus on the specialty of new…
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IDD and Health
Link to Better Health can help adults with IDD improve their health through education and support in accessing needed healthcare services.
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115 NYHER Waiver Update
Social Care Networks will be responsible for coordinating the delivery of Health-Related Social Need (HRSN) services to Medicaid members.
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CCO Enrollment Process
The Care Connection team supports prospective members and families during each step of the enrollment process.
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Know the Clinical Team
LIFEPlan has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.
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Provider Reminders
Two timely reminders for Providers about Incident Management when reporting to the Justice Center and CMOR requirements with Willowbrook Class Members.
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CAS/CANS Requirement for the SART
To start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.
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The Customer Service Center and Consents
We have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).
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