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Category: News

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Two men laughing and having a good time.

January 3, 2025 LIFEPlan CCO NY News, Stories, Providers

Member Success Story

Care Managers and Providers Working Together “I thought that CCOs were all about the paperwork, but Kari proved that it was about caring.” Judy Jarosch, Intake Coordinator, Arc Chemung. Judy Jarosch, Intake Coordinator at the Arc Chemung Schuyler, shared the…

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A young woman in a wheelchair looks at a tablet with a young man who is sitting on a park bench.

January 3, 2025 LIFEPlan CCO NY News, Providers

OPWDD Announces New Ombuds Program

Providing Resources for People with IDD In 2023, Section § 33.28 of the New York State Mental Hygiene Law was enacted to establish the IDD Ombudsman to provide independent, conflict-free Ombudsman services to assist people with developmental disabilities. OPWDD recently…

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Understand Link to Better Health: A woman helps a young man in a wheelchair.

January 3, 2025 LIFEPlan CCO NY News, Providers

Home Enabling Supports

Request for Services Application Now Available Is your organization interested in becoming a Home Enabling Supports provider? OPWDD is now accepting Request for Services applications with a deadline of January 20, 2025. Home Enabling Supports are available for people enrolled…

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A young woman with IDD has her arms folded in front of her.

October 21, 2024 Alexa Aiello Providers, News

IDD and Health

Link to Better Health can help adults with IDD improve their health through education and support in accessing needed healthcare services.

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Care Manager speaking to caregiver.

September 3, 2024 Alexa Aiello Providers, NewsLeave a Comment on 115 NYHER Waiver Update

115 NYHER Waiver Update

Social Care Networks will be responsible for coordinating the delivery of Health-Related Social Need (HRSN) services to Medicaid members.

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A women in professional dress sits at a desk before a laptop.

September 3, 2024 Alexa Aiello News, ProvidersLeave a Comment on CCO Enrollment Process

CCO Enrollment Process

The Care Connection team supports prospective members and families during each step of the enrollment process.

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Know the Clinical Team: A closeup of a stethoscope and a laptop computer.

July 26, 2024 Alexa Aiello News, ProvidersLeave a Comment on Know the Clinical Team

Know the Clinical Team

LIFEPlan has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.

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Provider Reminders: A clock appears against a yellow background.

July 26, 2024 LIFEPlan CCO NY News, ProvidersLeave a Comment on Provider Reminders

Provider Reminders

Two timely reminders for Providers about Incident Management when reporting to the Justice Center and CMOR requirements with Willowbrook Class Members.

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A young person with a purple shirt smiles, sitting in a wheelchair

June 19, 2024 Alexa Aiello News, ProvidersLeave a Comment on CAS/CANS Requirement for the SART

CAS/CANS Requirement for the SART

To start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.

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Call center, service center image

June 19, 2024 Alexa Aiello News, ProvidersLeave a Comment on The Customer Service Center and Consents

The Customer Service Center and Consents

We have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).

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