Accessibility Survey We appreciate your help with keeping our Community Resource Tool (CRT) accurate and up to date. The CRT receives hundreds of visits each month and has become a trusted resource for information on specialized IDD supports and…
Continue ReadingWhat to Expect in the First 90 Days To help streamline the new member experience, LIFEPlan has recently implemented a targeted allocation of Care Management tasks within an identified group of Care Managers to focus on the specialty of new…
Continue ReadingLink to Better Health can help adults with IDD improve their health through education and support in accessing needed healthcare services.
Continue ReadingSocial Care Networks will be responsible for coordinating the delivery of Health-Related Social Need (HRSN) services to Medicaid members.
Continue ReadingThe Care Connection team supports prospective members and families during each step of the enrollment process.
Continue ReadingLIFEPlan has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.
Continue ReadingTwo timely reminders for Providers about Incident Management when reporting to the Justice Center and CMOR requirements with Willowbrook Class Members.
Continue ReadingTo start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.
Continue ReadingWe have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).
Continue ReadingIt is a Care Manager’s responsibility to ensure a Member's electronic health record is complete and accurate.
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