The Knowledge Center has been developed to empower our members with intellectual and developmental disabilities and their families with the information and tools they need to reach their full potential. To search specific topics, click the search icon at the top of the page.
New to Care Management Services?
Get help enrolling your child or family member for disability services.
Video on Enrollment
Care Management coordinates disability supports and services that members and families need.
It is important to practice good communications strategies when talking with your Care Manager so that they can clearly understand your needs. LEARN MORE…
What to expect from Care Management Services and how your Care Manager will assist with the process. LEARN MORE…
Building Great Relationships with Your Care Manager
Overview of LIFEPlan
As you start the CCO enrollment process, your Care Manager will coordinate many different services and communicate with you regularly to ensure you understand the terms, documents and processes required.
Eligibility is required to access disability services. A variety of assessments are then administered.
Assessments: What You Need to Know Now Webinar
To access disability services in NYS, OPWDD eligibility is required. Once achieved, a variety of assessments are administered to determine the nature and significance of the developmental disability and receive services.
Care Management Planning
Choose services and support that give more control over how you want to live.
Self-Direction allows you to have increased flexibility to choose the right supports for you, the staff you want to work with and a schedule that works best for you. This gives you more control over how you want to structure your life.
Residential information and opportunities. Options can vary from region to region.
Where can I live? A wide range of residential opportunities are available for adults with IDD. LEARN MORE…
Steps this family took to learn how to buy a home for their daughter with Down’s Syndrome. LEARN MORE…
Housing Round Table Discussion
Future Planning Webinar
Important factors to consider when transitioning from the education system to adult services.
Transition Planning Webinar
For many families, the transition from the education system to the world of adult services is often intimidating and overwhelming. Staring the planning process by age 14 is critical, but there are other important factors to consider.
Helping Self Advocates make the best of social connections.
Socializing Safely Round Table Discussion
For many individuals with intellectual and developmental disabilities, navigating social relationships can be challenging. We work with our self-advocates to explore these issues and connect them with the tools that can help.
Download these documents to learn more.
Understanding the complex process of accessing benefits can be overwhelming.