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Care Manager speaking to caregiver.

September 3, 2024 Alexa Aiello News, ProvidersLeave a Comment on 115 NYHER Waiver Update

115 NYHER Waiver Update

Social Care Networks will be responsible for coordinating the delivery of Health-Related Social Need (HRSN) services to Medicaid members.

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A women in professional dress sits at a desk before a laptop.

September 3, 2024 Alexa Aiello News, ProvidersLeave a Comment on CCO Enrollment Process

CCO Enrollment Process

The Care Connection team supports prospective members and families during each step of the enrollment process.

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Know the Clinical Team: A closeup of a stethoscope and a laptop computer.

July 26, 2024 Alexa Aiello News, ProvidersLeave a Comment on Know the Clinical Team

Know the Clinical Team

LIFEPlan has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.

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Provider Reminders: A clock appears against a yellow background.

July 26, 2024 LIFEPlan CCO NY News, ProvidersLeave a Comment on Provider Reminders

Provider Reminders

Two timely reminders for Providers about Incident Management when reporting to the Justice Center and CMOR requirements with Willowbrook Class Members.

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A young person with a purple shirt smiles, sitting in a wheelchair

June 19, 2024 Alexa Aiello News, ProvidersLeave a Comment on CAS/CANS Requirement for the SART

CAS/CANS Requirement for the SART

To start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.

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Call center, service center image

June 19, 2024 Alexa Aiello News, ProvidersLeave a Comment on The Customer Service Center and Consents

The Customer Service Center and Consents

We have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).

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A man has his heart listened to by a doctor.

June 10, 2024 Alexa Aiello NewsLeave a Comment on Equitable Healthcare 

Equitable Healthcare 

Equitable healthcare means everyone should have a fair chance to get the healthcare they need.

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The view of the top of a house.

June 7, 2024 Alexa Aiello NewsLeave a Comment on Housing Rights 

Housing Rights 

Federal, state, and local fair housing and anti-discrimination laws protect individuals. Discrimination based on certain protected characteristics, including (but not limited to) disability, is unlawful. 

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A mother and father help a son plan.

June 7, 2024 Alexa Aiello NewsLeave a Comment on Your Right to Plan for the Future

Your Right to Plan for the Future

Here are a few ways you, as an individual or a loved one with intellectual or developmental disabilities, can exercise your right to make decisions. 

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A women holds her forehead while reading from a sheet of paper.

June 7, 2024 Alexa Aiello NewsLeave a Comment on Denied Waiver Services?

Denied Waiver Services?

You have the right to challenge/appeal any OPWDD and Social Security decisions. Here are some resources that can help you with denials.

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