July Marks the Signing of the American Disabilities Act The American Disabilities Act (ADA) was signed in the White House on July 26, 1990. It marked an important day for the IDD community. The Act attempted to prevent discrimination against…
Continue ReadingSPECIFICS ON THE INCIDENT MANAGEMENT PROCESS FOR CARE MANAGERS When a Care Manager is notified of an incident, they need specific details to report the incident to the CCO’s Incident Management Department. Date of the incident or approximate date Allegation…
Continue ReadingOn January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the ways we have been able to work together and communicate…
Continue ReadingThe COVID-19 Public Health Emergency (PHE) has ended, which means how LIFEPlan works and communicates with Members will change. So here is some important information to know. Changes to Telehealth Starting May 11, 2023, Members will be required to meet…
Continue ReadingMember shines on radio show Jolie Peters is helping Cheyenne Stanely with LIFEPlan’s Core Services: Referral to Community Supports and Comprehensive Transitional Care. Tune into Froggy 97, a radio station out of Watertown, NY, and you may hear Garth Brooks…
Continue ReadingHow are service authorization requests handled? All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a service can be rendered. How are services authorized? Services are…
Continue ReadingHave questions about the CCO enrollment process? Provider agencies are one of several referral sources for CCO services. Here is information to share when speaking with potential members. Begin at the Front Door All applicants must start by going through…
Continue ReadingLearn about Medicaid Recertification Join the Member and Family Forum on Medicaid Recertification Tuesday, May 23, from 6 to 7 p.m. Members of LIFEPlan have Medicaid insurance, which allows them to qualify for disability services. All Members are eligible…
Continue ReadingThank you to staff who volunteer “The gift of service leads to a life of love.” – Mary White Many staff members volunteer in various capacities to make a difference in the lives of others. We want to spotlight a…
Continue ReadingMember visits LEGOLAND® with Care Manager. Care Manager Ginger Record took Member Seamus Foster and his family to LEGOLAND®, New York, in Goshen, NY. Certified Autism Center Ginger knew that LEGOLAND® New York Resort recently became a Certified Autism Center,…
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