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A flag appears in front of a blue cloudy sky with diagonal stripes, red, yellow, white, blue, and green on a charcoal black background.

June 28, 2023 Kimberly MacLeod NewsLeave a Comment on Living proudly with disability

Living proudly with disability

July Marks the Signing of the American Disabilities Act The American Disabilities Act (ADA) was signed in the White House on July 26, 1990. It marked an important day for the IDD community. The Act attempted to prevent discrimination against…

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Hands are writing with a pen to paper.

June 12, 2023 Kimberly MacLeod ProvidersLeave a Comment on What you need to know about incident management

What you need to know about incident management

SPECIFICS ON THE INCIDENT MANAGEMENT PROCESS FOR CARE MANAGERS When a Care Manager is notified of an incident, they need specific details to report the incident to the CCO’s Incident Management Department. Date of the incident or approximate date Allegation…

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A professional woman seated at a desks looks at her laptop.

May 16, 2023 Kimberly MacLeod ProvidersLeave a Comment on Timely updates as PHE ends

Timely updates as PHE ends

On January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the ways we have been able to work together and communicate…

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A women in professional dress sits at a desk before a laptop.

May 10, 2023 Kimberly MacLeod NewsLeave a Comment on Communication changes for Members

Communication changes for Members

The COVID-19 Public Health Emergency (PHE) has ended, which means how LIFEPlan works and communicates with Members will change. So here is some important information to know. Changes to Telehealth Starting May 11, 2023, Members will be required to meet…

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A girl in a jeans jacket holds Cody Johnson's record album.

April 26, 2023 Kimberly MacLeod StoriesLeave a Comment on Living the self-direction dream

Living the self-direction dream

Member shines on radio show Jolie Peters is helping Cheyenne Stanely with LIFEPlan’s Core Services: Referral to Community Supports and Comprehensive Transitional Care. Tune into Froggy 97, a radio station out of Watertown, NY, and you may hear Garth Brooks…

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A boy smiles and faces a woman outside under the trees and a blue sky.

April 20, 2023 Kimberly MacLeod ProvidersLeave a Comment on Service authorization requests

Service authorization requests

How are service authorization requests handled? All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a service can be rendered. How are services authorized? Services are…

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The back of a women is seen sitting at a computer as she faces a daughter and her mother who are smiling.

April 20, 2023 Kimberly MacLeod ProvidersLeave a Comment on CCO enrollment process

CCO enrollment process

Have questions about the CCO enrollment process? Provider agencies are one of several referral sources for CCO services. Here is information to share when speaking with potential members. Begin at the Front Door All applicants must start by going through…

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April 17, 2023 Alexa Aiello EventsLeave a Comment on Keep your Medicaid benefits intact

Keep your Medicaid benefits intact

Learn about Medicaid Recertification Join the Member and Family Forum on Medicaid Recertification Tuesday, May 23, from 6 to 7 p.m.    Members of LIFEPlan have Medicaid insurance, which allows them to qualify for disability services. All Members are eligible…

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a group of people with blue t-shirts are huddled together.

April 17, 2023 Kimberly MacLeod NewsLeave a Comment on Celebrating National Volunteer Week

Celebrating National Volunteer Week

Thank you to staff who volunteer “The gift of service leads to a life of love.” – Mary White Many staff members volunteer in various capacities to make a difference in the lives of others. We want to spotlight a…

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April 14, 2023 Kimberly MacLeod StoriesLeave a Comment on Celebrating Autism Awareness Month

Celebrating Autism Awareness Month

Member visits LEGOLAND® with Care Manager. Care Manager Ginger Record took Member Seamus Foster and his family to LEGOLAND®, New York, in Goshen, NY.  Certified Autism Center Ginger knew that LEGOLAND® New York Resort recently became a Certified Autism Center,…

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