Meet Care Connection Team
All LIFEPlan emails include firstname.lastname@lifeplanccony.com and can also be searched in the Outlook directory.
Outreach & Enrollment
Sarah Wheeler
Outreach & Enrollment Coordinator
All Regions
- Coordinates CHOICES enrollments & disenrollments
- Weekly & monthly reporting
- Monitors Care Connection email
Jeanne Feeney
Outreach & Enrollment Specialist
All Regions
- Coordinates CHOICES enrollments & disenrollments
- Weekly & monthly reporting
- Monitors Care Connection email
Megan Rexford
Disenrollment & Retention Specialist
All Regions
- Supports Care Management with disenrollment questions
- Reviews all CCO2 requests
- Ensures compliance to new enrollments
Rachel Rude
Engagement Specialist
All Regions
- Responds to Care Connection phone or web referrals
- Completes brief initial intake for referrals
- Connects referrals with a Care Connection Specialist
Care Connection
Care Connection Specialist Supervisors carry a small enrollment caseload, supervise and support a team of Care Connection Specialists, provides training and orientation to new Care Connection Specialists.
Care Connection Specialists supports prospective members with applying for OPWDD Eligibility, assists with applying for Medicaid, and collects required enrollment documents and paperwork.
Region 3
Michelle LaPorta
Care Connection Supervisor
All Regions
Jessica Ceniviva
Care Connection Supervisor
Region 3
Rose Martini
Care Connection Specialist
Region 3
Patricia McDonald
Care Connection Specialist
Region 3
Tiffany Paul
Care Connection Specialist
Region 3
Sanesha Virgo
Care Connection Specialist
Region 3
Crystal Watson
Care Connection Specialist
Region 3
Kimberly Kahn
Care Connection Specialist
Region 3
Region 2
Nathan Moser
Care Connection Supervisor
Region 2
Megan Coleman
Care Connection Specialist
Region 2
Jamie Ferman
Care Connection Specialist
Region 2
Kailyn Forbes
Care Connection Specialist
Region 2
Ayana Green
Care Connection Specialist
Region 2
Barbara Trombley
Care Connection Specialist
Region 2
Amy Anderson
Care Connection Supervisor
Region 2
Kailee Coffin
Care Connection Specialist
Region 2
Kelly Hurley
Care Connection Specialist
Region 2
Ashley Rotach
Care Connection Specialist
Region 2
Priscilla Scheer
Care Connection Specialist
Region 2