Know the Clinical Team
LIFEPlan has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.
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Provider Reminders
Two timely reminders for Providers about Incident Management when reporting to the Justice Center and CMOR requirements with Willowbrook Class Members.
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CAS/CANS Requirement for the SART
To start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.
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The Customer Service Center and Consents
We have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).
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Equitable Healthcare
Equitable healthcare means everyone should have a fair chance to get the healthcare they need.
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Housing Rights
Federal, state, and local fair housing and anti-discrimination laws protect individuals. Discrimination based on certain protected characteristics, including (but not limited to) disability, is unlawful.
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Your Right to Plan for the Future
Here are a few ways you, as an individual or a loved one with intellectual or developmental disabilities, can exercise your right to make decisions.
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Denied Waiver Services?
You have the right to challenge/appeal any OPWDD and Social Security decisions. Here are some resources that can help you with denials.
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Know Your Rights as a Renter
As a renter, you have the right to live in safe, clean living conditions. Know your rights with these resources.
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Documentation Needed from Providers
It is a Care Manager’s responsibility to ensure a Member's electronic health record is complete and accurate.
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