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a man and a woman light the torch for the Special Olympics Torch Run

July 12, 2023 Alexa Aiello Stories

Member goes for the gold

Stacey Weimer, 35, a LIFEPlan member from the Mohawk Valley Region, is among 19 New Yorkers named to Special Olympics USA, the national team.

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Woman with Down Syndrome holds a Barbie doll who also has Down Syndrome.

June 30, 2023 Alexa Aiello StoriesLeave a Comment on Kayla’s purpose

Kayla’s purpose

Promoting Change Through Personal Advocacy Care Manager Susan Reichard is helping Kayla with Core Service: Comprehensive Transitional Care. LIFEPlan Member Kayla McKeon is described by her Care Manager, Susan Reichard, as fierce. “There’s nothing Kayla can’t do once she puts…

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A flag appears in front of a blue cloudy sky with diagonal stripes, red, yellow, white, blue, and green on a charcoal black background.

June 28, 2023 Alexa Aiello NewsLeave a Comment on Living proudly with disability

Living proudly with disability

July Marks the Signing of the American Disabilities Act The American Disabilities Act (ADA) was signed in the White House on July 26, 1990. It marked an important day for the IDD community. The Act attempted to prevent discrimination against…

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Hands are writing with a pen to paper.

June 12, 2023 Alexa Aiello Providers

What you need to know about incident management

SPECIFICS ON THE INCIDENT MANAGEMENT PROCESS FOR CARE MANAGERS When a Care Manager is notified of an incident, they need specific details to report the incident to the CCO’s Incident Management Department. Date of the incident or approximate date Allegation…

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A professional woman seated at a desks looks at her laptop.

May 16, 2023 Alexa Aiello Providers

Timely updates as PHE ends

On January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the ways we have been able to work together and communicate…

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A women in professional dress sits at a desk before a laptop.

May 10, 2023 Alexa Aiello News

Communication changes for Members

The COVID-19 Public Health Emergency (PHE) has ended, which means how LIFEPlan works and communicates with Members will change. So here is some important information to know. Changes to Telehealth Starting May 11, 2023, Members will be required to meet…

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A girl in a jeans jacket holds Cody Johnson's record album.

April 26, 2023 Alexa Aiello Stories

Living the self-direction dream

Member shines on radio show Jolie Peters is helping Cheyenne Stanely with LIFEPlan’s Core Services: Referral to Community Supports and Comprehensive Transitional Care. Tune into Froggy 97, a radio station out of Watertown, NY, and you may hear Garth Brooks…

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A boy smiles and faces a woman outside under the trees and a blue sky.

April 20, 2023 Alexa Aiello Providers

Service authorization requests

How are service authorization requests handled? All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a service can be rendered. How are services authorized? Services are…

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The back of a women is seen sitting at a computer as she faces a daughter and her mother who are smiling.

April 20, 2023 Alexa Aiello Providers

CCO enrollment process

Have questions about the CCO enrollment process? Provider agencies are one of several referral sources for CCO services. Here is information to share when speaking with potential members. Begin at the Front Door All applicants must start by going through…

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A mother stands left holding a spelling to communicate letterboard for her son.

April 4, 2023 Alexa Aiello Stories

Silent No More

Brothers with autism learn to communicate for the first time Stacy Mason is a social worker with two sons, Trevor, 24, and Tyler, 22. Both have autism. Also called Autism Spectrum Disorders (ASDs), autism presents in many ways but is…

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