會員關係

LIFEPlan Member Relations expands the reach of Care Management to support Members and families by connecting them to support, education, and advocacy opportunities to enrich and improve their lives.

會員新聞

A monthly Enews is filled with timely information about forums, Member Relations initiatives, and helpful resources like the Knowledge Center and Community Resource Tool. Sign up here.

會員和家庭論壇

Forums are held monthly on topics of interest to Members, families, and others in the IDD community. Popular topics include benefits, guardianship, enrollment and eligibility, life transitions, and future planning. LIFEPlan Members are notified of upcoming forums via the Member Enews.

新會員新聞

This Enews is designed to meet the interests of those new to Care Management. Basic information is provided each month, and access to helpful resources that explain the Care Management process and other aspects of receiving OPWDD services. New Members to LIFEPlan receive this email for the first six months of membership.

新會員迎新會

New Members are invited to attend a bi-monthly orientation meeting, held virtually, to learn basic information about Care Management and LIFEPlan. It is also where New Members can ask questions.

會員支援

Members are supported throughout their journey by numerous Member Relations programs. Working alongside care management teams, Member Relations offers a Member and Family Advisory Council, connection to resources, and peer support to address barriers or concerns experienced by Members and their families.

會員關係聯絡

Liaisons are a point of contact for LIFEPlan Members and families when you need another person to listen and guide you to answers. As a team member of the Member Relations department, the Liaison is also a LIFEPlan Member or family member caring for a loved one with a disability. Members are encouraged to contact Member Relations with questions and concerns, or for support. As a parent or caregiver, Liaisons understand the journey and are ready to help.